Privacy Policy

At the Scooter Shop, we are committed to protecting your privacy both before and after the purchase process. We use the information we collect to process your medical equipment orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

Your consent
By using our website, you consent to the collection and use of this information by YOURSCOOTERSHOP.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

How does The Scooter Shop protect customer information?
When you place orders we require the use of a secure server. The information you provide to us is sent via a secure socket layer (SSL) transmission. Furthermore, all of this data is protected against unauthorized access with encryption, the strongest industry standard encryption.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, billing and shipping addresses, information related to your payment method (ex. credit card number, expiration date, and 3 or 4 digit security code). This allows us to process and fulfill your order and to notify you of your order status.
Product Reviews can only be submitted by customers who have actually purchased the product at the Scooter Shop. Customers will be invited to submit a review on most products after their purchase.
We may personalize your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you.
We may also use the information we collect to occasionally notify you about important functionality changes to the website, new YOURSCOOTERSHOP.com services, and special offers we think you'll find valuable. If you would rather not receive this information, contact us directly at 877-224-2294.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to personalize our homepage and for you to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will YOURSCOOTERSHOP.com disclose the information it collects to outside parties?
YOURSCOOTERSHOP.com does not sell or rent your personal information to others. According to our privacy policy updated on 03/12/2020, The Scooter Shop will not trade customer information with third parties. YOURSCOOTERSHOP.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of YOURSCOOTERSHOP.com, our users, or others.

How does YOURSCOOTERSHOP.com allow customers to update or change the information it collects?
For questions related to updating or changing your account information, please call 877-224-2294.

Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at YOURSCOOTERSHOP.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.